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St. Lukes Hospice 2024-05-24 Person 0 5 0

My mother is at EOL. We had the paramedics in an emergency situation who got us referred to St Lukes for support. The in case medical kit that they needed us to get and retain at home for her last few hrs of life was missing a medication.the pharamacist confirmed that i was unlikely to get the drug and only St Lukes carry it.St Lukes refused the referal saying they only normally take on cancer patients and left us with the advice to call 111 when things progressed.the trauma my family feel is unspeakable.knowing that my mum whos unable to communicate fell 12 months ago and we had no idea of injuries decided it would be 48 hrs before the paramedics could get there and would we mind lifting her to bed in the meantime.the system is broken and there is no humanity.