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St. Lukes Hospice 2014-12-25 Person 4 5 0

To be fair this survey has come at the wrong time as I have not needed in depth care yet but, I have had exemplary care from the person I work with at present and I do not want our strong working relationship tarnished in any way. Suffice to say that when I was a 'carer' to someone who died in 2003 I (as a carer) had some disgusting and uncompassionate treatment metered out to me. This reverberated on the patient as their attitudes caused me far more stress than the patient. It added to an already heavy burden. Consequently I am apprehensive about attitudes should I ever become vulnerable and dependent. Of course my family know my thoughts but, unless you have walked 'my path' I do not expect them to totally understand. Nor have I done nothing about trying to get improvements. I've worked with caring societies and slowly messages are getting through. I find that I have not been alone in my agonies. I cannot suggest improvements until I have tested the system but so far - excellent. I am not writing this to 'get it off my chest' - I've been told this as well! My experiences spanned from 1999-2003 - All done if you are working toward 'great care' you need to know. I do note that more attention to staff attitudes is being included in new statute.