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St Catherine's Hospice
2024-01-10
Person
5
5
0
Written by a family member
10th January 2024
This relates to care and support of my mother. All staff and process were exemplary and we were all treated with dignity, respect and compassion.
Suggested improvements
On my mother's last evening I made a number of attempts to ring in order to assess whether to return. I could not get through and this contributed to myself and my sister not being there when my mother died.