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St Catherine's Hospice
2018-12-09
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Written by a family member
Written by a family member 9th December 2018
The majority of the staff, nurses, consultants and health care assistants were superb, caring and knowledgeable. However, I had cause on 2 occasions to question the tone that my mum was spoken to by a couple of members of the staff. I found them patronizing and condescending and if I had not been there I wonder what would have happened as mum was unable to respond for herself.