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25th August 2024


Breath of fresh air being greeted to made to feel welcome ever getting offered a cup of tea. Was made to feel welcome and not treated like a number/ statistic.

Suggested improvements
Mentioned the form that was sent was more for the hospice asking for NI number, next of kin and power of attorney more for hospice not lymphodema treatment.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience