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Written by a family member
14th December 2022


Referral was quick and smooth. Although my mum was not able to make her own choices. I did feel informed about everything staff very caring and supportive.

Suggested improvements
The only thing I can suggest is giving time scales for bereavement support. I am not sure how long the wait is to see someone. This certainly did not affect my score or opinion.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience