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Written by a family member
26th October 2022


If my dad had been given the care that he received from you before, he would have had a far better quality of life. The care you provided was exceptional

Suggested improvements
There was nothing more you could have done. The restricted list of 8 visitors was a service of stress we didn't need through at that time. If that policy could be reviewed it would help. It caused a lot of arrangements and ill feeling of who should 'go' on the list.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience