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12th May 2023


The carers were professional and human, they listened and responded to requests they were sympathetic and supportive to the family.

Suggested improvements
I did think, occasionally, the carers were 'talking down to my husband- probably in an effort to lighten the atmosphere, and raise spirits but they need to be careful not to 'cross the line'.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience