Salts Medilink Stoma Nursing Team

Salts Medilink Stoma Nursing Team 2022-06-29 Person 4 5 0

All the nurses I talked to were helpful and pleasant.

Salts Medilink Stoma Nursing Team 2022-06-25 Person 4 5 0

I am very happy with the care and support given by the stoma nurses

It would be helpful to give a more detailed list of food that can be taken after stoma surgery and a timeline of when new foods can be added to the diet, so to help avoid starting new foods too early.

Salts Medilink Stoma Nursing Team 2022-06-24 Person 4 5 0

Whenever I called I was always treated with respect and any questions I asked was given the answer there and then.

Salts Medilink Stoma Nursing Team 2022-06-23 Person 4 5 0

I was thoroughly impressed by the service that I received from the stoma care team from before my surgery , during my hospital stay and once I was back at home. The team are extremely friendly and professional and I have been impressed by the speed at which they would get back to me when I contacted them because of a problem I had with my stoma.

I was less impressed with the people involved with supplying the support binders. The initial contact was very good with a home visit from them to measure me up for the binders. After I received the binders I was uncertain that they were actually the correct size. I thought that they were to big. I didn’t get much help from the suppler when I contacted them other than them sending me a postage envelope to send them back. I then sought help from the stoma team at Croydon hospital and they saw me very quickly and reassured me that they were the correct fit.

Salts Medilink Stoma Nursing Team 2022-06-23 Person 4 5 0

Brilliant support and service from all the staff

Nothing all carried out exceptionally well

Salts Medilink Stoma Nursing Team 2022-06-23 Person 4 5 0

I could not fault the service of any of the team.They were absolutely brilliant with the service and support from start to finish

Nothing.All was done exceptional

Salts Medilink Stoma Nursing Team 2022-06-22 Person 4 5 0

Having treatment for bowel cancer

Stoma nurses were very helpful

Salts Medilink Stoma Nursing Team 2022-06-22 Person 4 5 0

I struggle badly to change the pouches as I am impractical and often lost my nerve trying. The procedure got off to a very bad start as a bag burst/leaked in the night when I was flat on my back in hospital after two major operations, and three ward nurses had to clear up the mess. Then a doctor upset me by commenting on my incompetence and told me sharply that this delayed my discharge. When I reached home, unable to stand, my carer would not let me change the pouches and shouted at me. Next, I was caught in a row between the nurses and the carer, which upset me so much that I started shivering, and had to sit down in the shower. Even now after nearly four months, I struggle as it seems to go wrong and more often in the middle of the night, which is frightening, yet it always works when I am in the hospital by day. The nurses have been very kind in granting several needed additional Appointments. I am having psychotherapy, arranged by my employer to try to give me more confidence. I have tried do hard to do the procedure correctly and the nurses have given me new models, including altering the size of the wafer hole and adding Flange Expanders. I am sorry that I have caused them so much trouble and tried their patience. It is

Many of the problems occurred over the weekend and I think that they were busier or had one less nurse on Mondays. The bags that I put on leak regularly although it is more settled now after three months. I identify with being male and the survey would not let me insert this.

Salts Medilink Stoma Nursing Team 2022-06-22 Person 4 5 0

Everyone was kind and helpful and was useful all the information and support given to me Felt Fully supported at all times

All was ok

Salts Medilink Stoma Nursing Team 2022-06-21 Person 4 5 0

treated for bowel cancer treatment completed in April

nothing