Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
Rowcroft Hospice
2020-02-27
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
27th February 2020
Polite, knowledgeable friendly and helpful.
Rowcroft Hospice
2020-02-27
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
27th February 2020
I thank Julie so much for her kindness, understanding, her professionalism and her help. She has helped with advice not only for my respiratory problem but also my physical needs, which she not only made suggestions and give advice but was able to advise me on aids which she also acquired for me which has improved certain aspects of daily living and enabling me to be as independent as is possible. I found her easy to talk to and could contact her when it was necessary.
This lady could not improve what she already does.
Thank you so much.
Rowcroft Hospice
2020-02-27
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
27th February 2020
The nurse were very professional, kind and I am very happy with their care and attention.
Rowcroft Hospice
2020-01-30
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
30th January 2020
Extremely kind, caring and incredibly supportive staff.
Rowcroft Hospice
2020-01-30
Person
4
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
30th January 2020
Friendly staff. I (wife) could discuss all problems with them.
Because of the way raped response have to work my husband found it a bit confusing seeing someone difficult every day, but never the less we are very grateful for all the help we have received.
Thank you.
2020-02-07 08:45:06
Response from Rowcroft Hospice
Thank you for your positive feedback. We don't provide the rapid response service but we are happy to pass on your comments to that service provider. We'd love to know how we could have improved your sense of involvement, so please feel free to contact our quality assurance officer at katie.sturch@rowcrofthospice.org.uk or phone 01802-210844
Rowcroft Hospice
2020-01-30
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
30th January 2020
Many thanks to Tracey Hurley specialist nurse from Row craft Torquay you provide dignifying care for my father.
And offered ongoing support and advice in order for me to care for my lovely dad at home.
Thank you from both of us.
Rowcroft Hospice
2020-01-30
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
30th January 2020
I am writing this on behalf of my husband the patient. We cannot thank your service enough for the support we both received, my husband as the patient and myself as his wife at a very difficult time. We really do not think there is anything you need to improve.
Rowcroft Hospice
2020-01-30
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by a family member
30th January 2020
Cara is so kind and caring and the reflexology really helped to relax mum.
Such a friendly and personal service - so grateful to all at Row craft.
Rowcroft Hospice
2020-01-30
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by a family member
30th January 2020
Thank you. Keep up the excellent work.
Rowcroft Hospice
2020-01-30
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
30th January 2020
Kindness to me and dignity and respect.
