Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen Alexandra Hospital
2018-03-22
Person
5
5
0
Review of Rheumatology Day Case Suite
22nd March 2018
Queen Alexandra Hospital
2018-03-22
Person
5
5
0
Review of Emergency Department
22nd March 2018
Prompt action.
Queen Alexandra Hospital
2018-03-22
Person
0
5
0
Review of Rheumatology Clinic
22nd March 2018
Very thorough and felt very reassured after.
Queen Alexandra Hospital
2018-03-22
Person
5
5
0
Review of Rheumatology Clinic
22nd March 2018
Attentive and helpful.
Queen Alexandra Hospital
2018-03-22
Person
5
5
0
Review of Fracture Liaison Service
22nd March 2018
Great service, on a very busy post snow/ice day.
Well done all.
Queen Alexandra Hospital
2018-03-22
Person
5
5
0
Review of Rheumatology Clinic
22nd March 2018
Caring and took the time to listen.
Queen Alexandra Hospital
2018-03-22
Person
5
5
0
Review of Rheumatology Clinic
22nd March 2018
Everyone very kind and helpful.
Queen Alexandra Hospital
2018-03-22
Person
5
5
0
Review of Rheumatology Day Case Suite
22nd March 2018
Lovely friendly staff.
Always on hand.
Very attentive.
Queen Alexandra Hospital
2018-03-21
Person
3
5
0
Review of Eye Department (EED)
written by a patient
21st March 2018
Once I got over the major hurdles of the guard-dog making telephone appointments; and not being allowed to book in until 5 minutes before my appointment time, the clinical care I received was excellent - caring, professional and very helpful. The doctor did not appear to resent in any way having to spend time with me, which I was very grateful for, given the attitude of the telephone triage nurse yesterday. Incidentally, a smile from staff who deal with you at reception, or with whom you happen to cross eyes as they walk through, wouldn't go amiss either.
It makes no sense to have to book an appointment to be seen at casualty and, especially as I was there early in the morning whilst it was still fairly quiet, booking me in when I arrived (and other people who were similarly made to wait) would have cleared the decks for any major traumas or other emergencies that occurred today. A blanket rule doesn't work and, in any case, it is only a way of fudging the 4-hour casualty KPI.
Thank you very much to the nurse and doctor who cared for me.
Queen Alexandra Hospital
2018-03-21
Person
5
5
0
Review of Eye Outpatients
21st March 2018