Queen Alexandra Hospital

Queen Alexandra Hospital 2018-06-24 Person 5 5 0

From the moment my illness was diagnosed and I was referred to Q.A. Hospital, I have experienced excellent, efficient and friendly care.

Queen Alexandra Hospital 2018-06-23 Person 4 5 0

The nurse I was seen by, Lucy, went out of her way to sort out my meds before my surgery next week, I was anxious before as none had been explained to me, but she was able to contact cardio and it was all settled. She explained everything too, as a patient it’s important to understand what is going to happen. Lucy is a credit to QA!!

Queen Alexandra Hospital 2018-06-22 Person 4 5 0

Care was very good in all maternity wards and NICU. I ended up on every ward during my stay and had no fault.

Queen Alexandra Hospital 2018-06-21 Person 2 5 0

I have been coming to this hospital for the same condition since 2006. In the past 2 years since Dr Hull left, I have been seen by 3/4 different doctors. This means a lot of duplication and from my point a wastage of resources as each one of them starts at the beginning. It is very discouraging for a patient to keep giving the same narrative every time they attend an appointment. Moreover, nothing much seems to come out of it. Its difficult for me to keep track of which doctor I have seen and to even remember their names- there is in most cases nothing at all that has their name that is given to me for record purposes. These changes from one consultant to another are just made arbitrarily without the patient being involved in the decision.

Queen Alexandra Hospital 2018-06-20 Person 5 5 0

I found the staff to be very friendly and competent, all questions if any were answered. I was treated with respect but in a caring and friendly. the department was clean and as comfortable as possible and staff highly recommended.

Queen Alexandra Hospital 2018-06-19 Person 5 5 0

The nurses and doctors did a great job on my wife considering they were short handed. More staff needed better pay

Queen Alexandra Hospital 2018-06-19 Person 1 5 0

My medication was treated as though it did not matter, my epilepsy treatment has to be taken 4 times a day or I have a fit. On Sunday I had one dose early morning my next one was not until 3.30 -4pm after that is after the night staff came, for my last one I had to stay awake in the chair until 1.30-2am for the forth level. All my pm tablets were treated no better, at first I was only given one tablet when I am prescribed 6 different meds. It took constant arguments with cocky madam doing them and they came close to right when discharged. My air bed was part deflated and the rest so soft that if laid on it you sunk to the bed frame and all E2 staff said was "Do you know your mattress control machine beeped all night", a 3 year old could work that you do something about it then. While on E2 I started to show syptoms of Addison's disease in blood tests I was treated while there but the medication was stopped when I left. Later next day I had 3 phone calls from a doctor at Queen Alexandra really worried about my condition and saying I should have a immediate blood test and it was beyond her while the medication was stopped as I should have gone home with it, at this point my GP was closed so contacted out of hours doctor who sent for a Ambulance to take me to Worthing Hospital where I stayed until 3.30am having blood test and waiting for results. My cortisone level was still low, they said Queen Alexandra should sent me to Endocrinology while I was still there and also said I should have come have with medication. Only praise I can give is to Mr Somers, very professional and so nice. E2 should be shut, re-staffed. Also while there a very large bang was heard over my bed along with a very bright flash and smell of burning. Eventually maintanance guy showed up turned plug sockets and as they worked said there was nothing wrong, hot totally stupid. I have worked with electrics and what was heard was electrical short just because sockets worked does not mean all is well, it must be investigated further, this was witnessed by the bed opposite and visitors in the room. As for the short I am preparing a statement in case anything develops from this such as eg fire. With regards to my care if anything develops because of appalling care I will take legal advice. The nice man opposite me was being treated in a similar manner.

Queen Alexandra Hospital 2018-06-18 Person 5 5 0

Full marks to Mr Green and the team for what, I believe, was not the easiest of procedures. Everybody was considerate and helpful and although I do not look forward to any possible future consultations (!) I know that I shall be in good hands if the time comes.

Queen Alexandra Hospital 2018-06-17 Person 5 5 0

well organised and fantastic care from the nurses

Queen Alexandra Hospital 2018-06-15 Person 5 5 0

Nothing was too much trouble. EVERY member of staff was outstanding: from doctors to midwives, catering staff, receptionists, and support workers. There was lots of help and advice given for breast feeding and every care was taken to ensure that I was ready to go home and that I was confident with breast feeding. Despite the ward being very busy, there seemed to be someone available to help whenever I needed it. Lots of advice was given about the next stages for when I went home and how to recover from my C-Section. My husband and I are incredibly grateful to everyone in maternity and are incredibly impressed with the professionalism, compassion and kindness of the staff.