queen-alexandra-hospital

Queen Alexandra Hospital

Southwick Hill Road, Cosham, Portsmouth, England, PO6 3LY
 
231,581 reviews

Reviews

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Dignity/Respect
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Information
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Staff

Reviews

 
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Review of B8 (Labour)
11th December 2022


The cars I received was excellent, I want to thank the amazing midwife Shelby Davis who looked after myself, my partner & our baby. Also the student midwife Charlotte. They were both incredible, I couldn’t of got through it without them. I will never forget how great they are!

Suggested improvements
Absolutely nothing. The care was incredible.

Experience
Dignity/Respect
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Safe
Food
 
Review of G5 (Private ward)
28th August 2022


Couldn't have been better in my opinion If I was pushed for any constructive criticism the only thing I could think of is that maybe if someone is suffering from severe piles maybe some cream to treat this could be offered to the patient. I provided my own cream to treat mine so that wasn't an issue for me. I have the upmost respect and gratitude to all the staff that helped me. Thank you so much x

Suggested improvements
I have only good things to say. All staff were lovely, friendly caring and very helpful to me. Very professional and I am so very grateful for the treatment I received. A very big thank you. I feel very lucky. Lovely people

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Review of ENT
3rd August 2022


On arrival I found the service efficient, staff very friendly and the out come was positive.

Suggested improvements
All good.

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Review of Radiology Day Case Unit
4th July 2022


The Consultants explained fully the procedures I was going to have and involved me fully. The Radiographer nurses and assistants were professional, friendly and very caring.

Suggested improvements
I can not suggest anything.

Experience
Dignity/Respect
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Review of Paediatric OPD young child
20th June 2022


We never got seen as the surgeon never turned up. We came to the appointment and while we were waiting in the waiting room someone came to tell us they had been trying to get hold of the surgeon for over an hour and that he had cancelled his afternoon surgery's but couldnt get hold of him so we had to go home and wait for another appointment! I had to take my son out of school and a day off work when they could have called and cancelled to save us driving up there from gosport. Now i have to wait for a letter for an appointment which wont be suitable so I will have to call to rearrange and wait again!

Suggested improvements
called to say the surgeon hadnt turned up and re-booked the appointment while we were there!

Experience
Dignity/Respect
Parent Dignity
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Suitable Location
 
Review of ENT
15th June 2022


I got reassured that my perforated ear drum surgery will go ahead! I did look around the hospital whilst there and I did notice that it was rather clean and tidy. Staff interacted with me and I was pleased with the progress being made.

Suggested improvements
You could have prevented my ear being infected along with informing me that I should have rescheduled my appointment!

Experience
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Review of Orthopaedic Clinic
13th June 2022


Everyone was very friendly from the gentleman at the reception desk through to the doctor i had seen. The nurses were running around busy as usual but always had time to help everyone

Suggested improvements
The only issue was calling names out when the X-rays were in waiting, potentially raising voices or putting in a system would help!

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Review of Endoscopy
28th April 2022


The staff were uniformly calm, friendly and efficient.

Suggested improvements
Nothing at all.

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Written by a NHS patient
24th April 2022


The entire staff on my ward were caring, helpful and considerate throughout my stay. The whole team from trained staff to cleaners and porters treated everyone with respect, taking time to chat and ensure patients were OK despite their heavy work load. I felt safe and cared for at all times.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Endoscopy
9th March 2022


I visited the Endoscopy department today 9/3/22 after having a conversation on the telephone with a wonderful member of staff called Holly about the pain I was experiencing and about the test I was having that day. Her attentive care and understanding was excellent from the time I attended right through to me being checked out and getting the best treatment at that time. Nothing was too much trouble for her..She is a credit to the Nursing profession as she has such a wonderful caring and professional manner.

Suggested improvements
Everything was excellent.

Experience
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