Queen Alexandra Hospital

Queen Alexandra Hospital 2019-03-21 Person 4 5 0

I was very impressed with the care provided and how all the staff dealt with the many complex medical problems and some of the difficult patients. I feel that the following might help both staff and patients: 1. Patients would benefit from being given an information sheet on arrival about daily routines and the use of the TV and radio, as well as a list of the staff working in the ward/room. 2. It was difficult to know who I was speaking to and the staff were changing every day. Please could all staff wear a name badge high on their chest so that their names can be read when lying in the bed. Low slung name badges in small print were not readable most of the time! 3. I felt that getting to know other patients in the ward helped motivation and understanding about what was going on. However, the patients' names were printed far too small to be read across or along the ward. Please could all patients' names above the bed be printed in a four inch font so that they can be read easily by patients and by staff. 4. It took me over four hours to get out of the hospital once I had been released from the ward. Transport was coming and going all the time but few patients seemed to be moved if any each time. Why? Finally I should like to say that the food was excellent and that the staff did an excellent job. I should like to thank everyone most sincerely, Raymond Hale

Queen Alexandra Hospital 2019-03-21 Person 5 5 0

I can only give positive feedback from the initial consultation to the procedure. Trips to the dentist have always been a painful experience for me, consequently I always dread it. The staff were very understanding with me, took their time with me, making sure I wasn't in any pain at any time. With the healing process I had to go back twice and always managed to get an appointment within a couple of hours. I can't praise the dental department and staff highly enough.

Queen Alexandra Hospital 2019-03-21 Person 5 5 0

Lovely, kind, caring staff, treated with respect by everyone

Queen Alexandra Hospital 2019-03-21 Person 5 5 0

I received excellent service from all the staff of C6 from Dr Strike and all his team to the catering and cleaning staff. Keep up the good work.

Queen Alexandra Hospital 2019-03-20 Person 5 5 0

I couldn’t fault anything, the staff all willing to help. I was kept uptodate on my progress.

Queen Alexandra Hospital 2019-03-20 Person 5 5 0

Excellent care

Queen Alexandra Hospital 2019-03-14 Person 5 5 0

I was seen very promptly in the Clinic, the Radiographer, the Consultant were very friendly and explained everything to me. The Specialist Osteoporosis Nurse was very informative. I have no complaints.

Queen Alexandra Hospital 2019-03-13 Person 4 5 0

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Queen Alexandra Hospital 2019-03-11 Person 5 5 0

I was most impressed by the excellent care that I received at the end of a long day. At all times the staff were considerate, very aware, informative and warm in demeanour in spite of a very full schedule. I did have to wait three hours for the surgery but apologies came my way and I recognised that the staff were working hard. All this was free from the NHS and I feel grateful.

Queen Alexandra Hospital 2019-03-07 Person 1 5 0

Great care? QA A&E should perhaps look up the definition in the dictionary. Navigator Nurse (Cynthia?) unhelpful, rude, and incompetent. What hope is there of a good experience when the first port of call isn't remotely interested in your symptoms, and more interested in going for a cigarette break.