Reviews
Reviews
I felt all my questions were dealt with in a way I could understand. Also, I did not feel rushed into making a decision.
It was a very professional experience and I really appreciated the amount of time that was invested in me.
I was recently in D5 for a total right hip replacement and my care was exemplary. From start to finish, day and night, all the staff were caring and helpful, even more caring after my hip somehow dislocated within the first day. My thanks go to the ward nurses (Sarah; Vicky; Tracey (TJ); Gill; Prima; Jo; Ash: Fabio; Adrian; Juliet: Ancy) for their tolerance and care; to the ward doctors (Nina & Fran); to the physio team (Andy; Kirsty; Ellie); to the anesthetists (Mitali (i think that's correct) & John Burden (especially for the music); and finally the consultants and surgeons and their theatre teams (Dr Rob Richards; Dr Fadi; Dr Lasrado; Luke) for their skill and ability. Hopefully, after full recovery, my life will be pain free again. Thanks to all (and apologies to anyone I've missed).
I was moved to a different room late in the evening and without any warning. I was initially moved into a room with other patients which seemed to have mental health problems and it was quite scary. I said I would happily pay the £250 per night for a private room but they weren't able to move me there for some reason. They did however put into the next room which was a bit better. However it was right oppisite the reception area and was very noisy at night time so very difficult to sleep unfortunately.
Having some advanced warning about being moved and having the option to pay for a private room would be very good.
I was seen by Amanda and she was extremely helpful and informative, explaining my condition, medication requirements and reasons and she was able to answer all my concerns while being friendly and making me feel at ease.
Staff very friendly and helpful. TV and Radio facility could have been set up for my stay as asked several times and only done near my discharge. Room was large with good wet room and toilet. Great views. Downside was communication, especially with other departments at QA. Not necessary wards fault but does need improving. Problems with community nurse and Urology for after care. It didn't seem that the whole process came together and a lot of chasing around had to be done by family. Hip Operation was very good and pain was eliminated.
Waiting time amazing only 2 minutes until nurse called then 2 minutes until nurse practitioner called very thorough friendly and caring approach.I was made to feel of some value and had done everything in great detail and easy enough for me to understand. I went away feeling completely satisfied with the outcome.
Thank you so very much for everything you all do it is greatly appreciated.
C5 is one of the best wards my mother in law has been on. You can tell that the ward has good leadership. The teamwork is so apparent and consideration for each other is viable. I highly recommend this ward and would go as far to say they should be seen as an exemplar for others.
I could not have asked for more considerate or attentive staff on ward D8. There was a constant stream of staff attending to me, throughout my stay. Strangely, at my age, this was my very first hospital stay, but I was very quickly allowed to relax and let the care take over. The night staff in particular were very kind and considerate, needing to attend to my medications on a regular basis, without ever really disturbing my rest. I am so grateful to everyone who helped look after me.
There were a few niggles, but I would not want to take away from the excellent treatment I received by picking holes in things that were beyond their control.
I was seen by the consultant after the x-ray and he was very re-assuring about my injuries and my concern about the swelling.
The department was very busy but as anticipated I left within two hours