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Written by a patient
24th February 2019


I am very pleased and encouraged with the standard of care and concern shown by the Nurse Practitioner and Student Paramedic who was being trained. Unfortunately, my medical notes were not found. They have been missing for some time. As I had lived overseas for several years my medical notes from there were incomplete because I have moved so many times. Some of the dates of surgeries etc in the past were incorrect. At the appointment it was difficult for me to remember details from the past. My husband helped a lot. I would suggest that with the letter to invite patient to the Consultation that a form is included so that people can complete their past history of surgery, tests, medications etc as much as they can before the appointment. I know this will not be possible for some patients but it may help to save time and help on the day. Thank you for your care.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff