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Written by a family member
25th April 2018


I cannot fault the care I received. All staff were very kind and the consultant took time to answer any questions I had. The downside is that this hospital is very confusing and so large. Very long walk to eye department and there always seems to be a very long wait to see the consultant. The initial process is fairly quick, though. The waiting room is cramped and hot. Not suitable for us elderly. My daughter always accompanies me and she is completing this questionnaire. I think the eye department has been overlooked when the hospital revamp took place. Please can it be next in the list.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff