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Written by a patient
25th January 2019


Differing levels of care received. On arrival We’d 23/1 pm care was absolute minimum. My bed was not secured or plugged in and inflated. I could not eat as I was covered in tape from HCU (which was not removed until Thursday pm) which meant i couldn’t unwrap food. When call button is pressed you are “told off” sometimes. Also why get someone to get you comfortable lying down at night only to be sat up 10 minutes later for drugs. Very little sleep due to lights being on until after 10 and on early AM. Care is definitely subject to the member of staff. Wednesday pm staff need a talking to !

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff