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Queen Alexandra Hospital 2018-04-28 Person 4 5 0

I was recently in Monaco and had to attend the accident and emergency department at one of the local hospitals. From my entry to the hospital in Monaco, I was seen by a DOCTOR within 6 minutes. This included my time to book in and fill in attendence forms in French. The treatment of my sprain was concluded fully and I was discharged within 59 minutes of walking into the hospital in Monaco. I had an X-ray, treatment, and two consultations in that time. Upon attendence to QA today I was triaged after 5 minutes (great!). It then took 2.5 hours for a Nurse Practitioner to see me. There was then a 25 minute wait for X-ray followed by a further delay in being seen again. I was told the wait for a Doctor was upwards of 7 HOURS. I was discharged by the Nurse Practitioner because I was lucky enough not to need the Doctor’s help. Your staff are amazing. Your hospital is the most badly-run institution I have ever come across. 3 hours just to see a nurse, and a 7 hour wait to see a Doctor. It’s disgusting. If the NHS cannot sort itself out and see patients in a timeley manner then it is time to give private organisations a chance to do it instead.