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Written by a patient
23rd October 2018


I have been on treatment for 2 years. I visit the hospital on a monthly basis . Usually I Only have to pay the minimum parking charge. (A voucher is issued by the treatment department which is handed in at the desk and the desk can then amend the parking ticket to minimum fee.) On my last visit I was unable to park in the take a ticket , pay on exit area and had to park in the overflow area which is pay and display. My treatment, consultant consultation and subsequent X ray took over 4 hours but there is no mechanism for me to be reimbursed and only charged the minimum parking fee.( I am not disabled (yet) or on benefits. This anomaly needs rectifying either by extending the pay on exit or having a reimbursement mechanism.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff