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Written by a patient
17th June 2019


I was in A&E, E1 and E2 wards. The hospital environment was bright,clean and welcoming with plenty of bedside space. My care was very good - the hospital staff were kind ,friendly and professional. I really liked the food and the choice was good. The tea man was very friendly and always brightened my day with a friendly smile. I was very impressed with the endoscopy department - clean, colourful and very friendly staff. I was mostly in E2 ward. The male bathroom and toilets don't have enough shelf space so had to resort to using the tops of the bins as well. I have a stoma so shelf space is particularly useful for the additional items I have. One bathroom (Room 87) was not cleaned for a few days - I guess this was because it may have been occupied when the cleaner was due to visit. The flushes on the toilets werent adequate or not properly working so often had to remain in the toilet and attempt a second flush. The shower in room 87 was difficult to use without using hands as the bracket holding the shower head didn't hold properly. Apart from issues with the bathrooms and toilets which are easily fixed my stay was a very positive one - QA hospital is for me an excellent hospital with very dedicated and caring staff. Thankyou :-)

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Cleanliness
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