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Written by a patient
12th January 2019


I had an earlier appointment to have ear moulds made. At 93 it is somewhat difficult to attend appointments. The ear moulds were apparently sent away and then lost so I had to start again. There does not seem to be any source of information as to how often hearing should be re-tested. The staff seem very nice. The waiting room is often crowded and too hot.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff