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Written by a patient
11th December 2018


The staff in every area cared about me and explained the technical matters carefully. I make two comments. 1. Why was a patient on a cardiac ward given butter with their roll? 2. I was delivered to the ward from the Chest pain clinic at approx 5 .00pm. I was asked what I wanted to eat soon after arrival, but it was not until 9.20 pm that my blood pressure was checked, then after I had dozed off to sleep at 11.20 pm , I was 'clerked in ' and examined, then blood was taken at 11.40 pm. Fortunately, I am not unfamiliar with hospitals from a professional point of view, but for someone less aware, it could have been quite a frightening experience.It was almost as though I did not exist in the system.........

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff