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Written by a patient
29th December 2018


My drugs need to be room temperature to be administered. I sat with the first bag inside my t shirt for 1 hour 40 minutes as they hadn't been removed from the fridge early enough. I then sat and did the same with the 2nd bag. A 3 hour appointment over ran by 2 hours

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff