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Queen Alexandra Hospital 2019-12-13 Person 2 5 0

Taken into clinic room where a member to staff was eating her lunch to have basic weight & BP done. The member of staff continued her lunch while her colleague was assessing me - the clinic room smelt of her strawberry yoghurt. During the pre-op assessment the nurse was looking at and updating the incorrect patient record and had only realized this part way through the appointment. The nurse did not introduce themselves, made no facial contact at all and just stared at the computer the whole time, she would not have even known what colour my hair was, clearly lacked interest and exhibited bored, apathy and hates her job. I felt like my appointment was an inconvenience. As a face of the NHS - this nurse is clearly a candidate whom the papers love to beat the NHS with. Code 1562