Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2019-11-06 Person 5 5 0

On the whole my stay was very enjoyable,(if you can say that about being in hospital!) The ward staff from the doctors to the cleaners were polite, caring, cheerful and always ready to help. I had a total knee replacement, my first ever non day visit, and was kept informed of what was happening, or about to happen, to me throughout. The food was far better than I expected. The discharge routine however, was rather haphazard and disjointed with a lot of waiting around for someone to make a decision. Also no-one on the ward seemed to be aware that my consultant did not work at QA on Mondays - and hadn't done for years! There was a further problem with the heating in my section of the ward. One evening it suddenly rose dramatically causing problems for the patients and the on duty nursing staff. This however was dealt with promptly but it was something the ward staff shouldn't have to experience. I was later told by another nursing team member that the heating was rubbish!! Overall I think you are doing a fantastic job especially when you take into account the staff and funding shortages.