Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2020-03-08 Person 5 5 0

I had a 13 hour wait (from 1815 until 0700) in A+E without seeing a doctor to authorise a scan despite notifying A+E on arrival that I believed I'd had a stroke.However once I'd been taken out of the pit stop and admitted into the ward I felt like I was given VIP treatment. The problem seemed to be in A+E where I felt that no-one believed that I'd had a stroke (because I looked too good) and no-one seemed to understand that I'd been contacted by a consultant from the strokes unit between 1600 and 1700 hours that day who'd told me to get down to A+E as quickly as possible for a scan to be done straight away . There is room for considerable improvement in communications/information sharing between A+E and the specialist units and perhaps some of the guidelines /procedures need reviewing to help circumvent my unacceptable experience in A+E from becoming the norm. On this occasion the delay appears not to have affected the result .The only ill effect was me suffering from sleep deprivation for a couple of days . Once again I can only praise all of the ward staff ... they were magnificent!!!