Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
Page 68 of 223
 
Review of Counselling Team
20th September 2022


I was seen quite soon after my father passed away. I felt I could talk quite freely about everything and felt comfortable doing so.

Suggested improvements
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Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
20th September 2022


Myself and my family have had a horrible year of loss, which included my mum & my grandfather who in fact was more of a father to me, Christine (my counsellor) was so lovely & understand throughout my session, this lady helped me more than she could understand. You have helped me more than you could ever know & I thank you from the bottom of my heart x

Suggested improvements
There was nothing that could have been done better, Christine helped me so much, although it wasn't face to face, I just felt as if she was in the room with me.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Canterbury - Inpatient Wards
20th September 2022


Wonderful caring staff. Beautiful calm environment which is spotlessly clean. Thank you so much

Suggested improvements
Nothing, don't change.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
20th September 2022


Caring for a loved one @ end of life is upsetting + distressing enough. @ the time the Hospice Home carers came in what at a stage when I needed help + they were wonderful, they treated my Auntie with respect + dignity at all times which was a relieve to me

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
20th September 2022


Very efficient. caring, gentle, reliable helpful with advice and information.

Suggested improvements
There was some delay about the care package. Once arrived it has been fantastic

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
20th September 2022


Great and best staff and hospice.

Suggested improvements
nothing.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
20th September 2022


STAFF KEPT US INFORMED AT ALL TIMES THEY ALWAYS RESPECTED MY HUSBANDS DIGNITY I CAN NOT FAULT THE CARE RECEIVED. IT IS TRULY SECOND TO NONE. 100% THANK YOU SO MUCH!

Suggested improvements
ABSOLUTELY NOTHING AT ALL!

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
20th September 2022


Both morning staff were gentle + kind. He was lovely clean + left him settled.

Suggested improvements
N/A

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
20th September 2022


The care my mum received was incredible. I couldn't have wished for better.

Suggested improvements
Mum used to say the food portion was too big (minor issue)

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
12th September 2022


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Suggested improvements
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Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
 
Page 68 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x