Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
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Review of Complementary Therapy Teams
19th September 2024


MADE ME FEEL COMFORTABLE IMMEDIATELY. VERY PROOFESSIONAL FROM START TO FISNISH TREATMENT (MASSAGE) WAS VERY BENEFICIAL.

Suggested improvements
CAN'T THINK OF WHERE INMPROVEMENTS COULD BE MADE

Experience
Dignity/Respect
Information
Great care
Therapy benefit
Support
 
Review of Complementary Therapy Teams
19th September 2024


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Suggested improvements
.

Experience
Dignity/Respect
Information
Great care
Therapy benefit
Support
 
Review of Canterbury - Community Services
13th September 2024


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Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
13th September 2024


Everyone is very friendly, I didn't feel judged. It was the first time I ever had counselling, it helped me understand why I was feeling like I was & given coping mechanisms to use

Suggested improvements
None

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
13th September 2024


As a recently widowed woman, I was constantly being told to think of the wonderful memories. Sadly, a bundle of memories NOT good seemed to prevent me remembering the good. I needed to expel these bad memories and focus on the good. Family and friends were not the place to unburden - I was able to share with Marion my counsellor

Suggested improvements
reassure possibly patients/recipient that it is a valuable and rewarding experience. The weight is lifted so I can now move on with my life.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Hospice at Home
10th September 2024


Overall good support system

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Inpatient Wards
6th September 2024


Staff have been amazing.

Suggested improvements
N/A

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
5th September 2024


My first experience of counselling so not sure what to expect or how it would feel. Very interesting way of making one delve + think - something I've been good at avoiding

Suggested improvements
It could be helpful to have the offer of a follow-up session a few weeks/months after the last meeting

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
5th September 2024


Phillipa Moss was so understanding. Has empathy, when I was upset she was very caring and made sure I was okay

Suggested improvements
nothing

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
5th September 2024


Mary listened to me carefully in a non-judgemental manner + delivered tools she just seemed to know, I would be able to relate to, which would help

Suggested improvements
It was all very professionally delivered, I perhaps could have benefitted from some direction post therapy e.g. attend walking services with like-minded people

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
 
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Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x