Pilgrims Hospice Thanet

Pilgrims Hospice Thanet 2024-05-25 Person 5 5 0

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Pilgrims Hospice Thanet 2024-05-25 Person 5 5 0

Attentive active staff who are competent and have a friendly and kind manner

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Pilgrims Hospice Thanet 2024-05-23 Person 4 5 0

Because it reflects on my honest opinion of the service provided

Clearer instructions and role explanation initially and an organisation to relate service providers

Pilgrims Hospice Thanet 2024-05-19 Person 5 5 0

Everyone seems to know why and what they are doing in their role. The level of confidence and competency is most outstanding

Nothing

Pilgrims Hospice Thanet 2024-05-19 Person 3 5 0

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Pilgrims Hospice Thanet 2024-05-19 Person 4 5 0

People are kind and caring, efficient and knowledgeable

Nothing could be improved

Pilgrims Hospice Thanet 2024-05-19 Person 5 5 0

For all the reasons listed overleaf

Maybe review your procedures on admission of course you need as much information as possible but it was very overwhelming to have to fill in 3 separate forms immmediatly on arrival when I was exhausted and stressed. John had a 8 minute seizure while we waited for the ambulance so a bit more flexibility on timing of form completion would have been welcome

Pilgrims Hospice Thanet 2024-05-19 Person 5 5 0

All very patient and and helpful

Nothing

Pilgrims Hospice Thanet 2024-05-19 Person 5 5 0

The girls have been very caring and kind

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Pilgrims Hospice Thanet 2024-05-19 Person 5 5 0

Nothing

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