The Tunbridge Wells Hospital
Tonbridge Road, Pembury, Tunbridge Wells, KentEngland, TN2 4QJ
108,531
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Tunbridge Wells Hospital
2019-09-27
Person
5
5
0
Review of Acute Medical Unit - TWH
written by a family member
27th September 2019
Very friendly caring staff who were sympathetic do my father confusion about where he was and what had happened to him.
The Tunbridge Wells Hospital
2019-09-27
Person
5
5
0
Review of Acute Medical Unit - TWH
written by a patient
27th September 2019
Really great care. Long wait for blood to arrive first thing.
The Tunbridge Wells Hospital
2019-09-27
Person
3
5
0
Review of Ward 12
written by a patient
27th September 2019
Nurses are lovely just overworked as not enough of them.
No bracelet until about 15 hours after admission.
Surgeon confused my care having checked my condition also thought I was having a pacemaker fitted next day.
Confusion over medicines including my antibiotics. Also even though they knew I am asthmatic gave me no medication. I just continued using my own. Some of this was also acute medical.
The Tunbridge Wells Hospital
2019-09-27
Person
4
5
0
Review of Ward 12
written by a patient
27th September 2019
My medical treatment was very well organised. When I needed to talk to someone, staff were sympathetic and kind and had time for everyone.
There was an upbeat, encouraging atmosphere which helped me feel more positive.
The Tunbridge Wells Hospital
2019-09-27
Person
5
5
0
Review of Accident & Emergency
written by a patient
27th September 2019
Please please please provide pillows!
The Tunbridge Wells Hospital
2019-09-27
Person
4
5
0
Review of Ward 12
written by a patient
27th September 2019
People friendly and attentive, caring nothing was too much trouble.
The Tunbridge Wells Hospital
2019-09-27
Person
5
5
0
Review of Ward 12
written by a patient
27th September 2019
Very attentive care.
The toilet paper holder is in an awkward position under you are double jointed.
The Tunbridge Wells Hospital
2019-09-27
Person
4
5
0
Review of Ward 12
written by a patient
27th September 2019
All staff were caring and went the extra mile to make sure that I was comfortable and cared for.
I waited all day for a test that was no longer needed but kept informed by nurses as soon as they know.
The Tunbridge Wells Hospital
2019-09-27
Person
5
5
0
Review of Ward 12
written by a patient
27th September 2019
A little more doctor attendance and update. Otherwise I was totally happy with all aspects of my stay in this ward.
Everyone was considerate and caring.
Thank you.
The Tunbridge Wells Hospital
2019-09-27
Person
5
5
0
Review of Ward 12
written by a patient
27th September 2019
Ward staff are fantastic. My praise for them is very high. They do a great job. However.
Once discharged I was told I would have to wait no longer than two hours for my medicines from the pharmacy. I waited 4 hours and they still have not arrived. All I wanted to do was get home, get comfortable and get out of pain.
I decided to leave and pick my medicines up later in the evening. I went to the pharmacy on the way out to see if I could pick them up, but they told me they had just got them through and it would be another hour and a half. This is frankly disgusting. It is a huge problem that needs sorting out. It causes all sorts of problems with patients and you need to do something about it. It cost your hospital my bed for the day.
And that is just not acceptable at all.