Orsett Hospital

Orsett Hospital 2020-06-26 Person 1 5 0

My GP arranged a blood test for me via telephone due to Covid lockdown and sent the blood test form electronically to me. I booked the appointment for the blood test at this hospital and after waiting and being seen to late I’m told that I need to print the electronic version of the form. I explained that I don’t have a printer and asked if I could send the form in an email to their department to print to which they said no and told me to ask the GP to print it out. This staff member was very rude, dismissive and unhelpful. I was offered no guidance other than to go back to my GP. I therefore had to Drive 12 miles back to my GP to get a hard copy of the electronic form (which entirely defeats the idea of GP contact being over the phone instead of face to face) and rebook an appointment for later that day. I drove the next 12 miles back to the hospital and turned up for my second appointment of the day this time with the hard copy of the electronic form to find out that they don’t do the type of blood test that I needed on Friday afternoons and was turned away. The nurse this time was very sympathetic and lovely, but by this point I had just given up defeated after wasting an entire day trying to get an otherwise very simple thing done. Genuinely awful experience and I definitely wouldn’t recommend getting blood tests done here

Orsett Hospital 2020-03-13 Person 3 5 0

When the consultant you see recommends al blood test and you wait for hours even when it is quiet fir the blood test as it’s by appointment

Orsett Hospital 2020-02-07 Person 5 5 0

I recently attended the Physiotherapy Department at Orsett Hospital and am delighted with my treatment. Patricia Hounsell (my Physio) was absolutely amazing and thanks to her my fractured finger is almost completely healed (which I didn't think possible beforehand). I would strongly recommend this department and can't praise them enough. Thank you Patricia for your patience, kindness and support. Jenny Fowers

Orsett Hospital 2018-12-27 Person 5 5 0

i have recently had a spinal chord stimulater implant and I would like to Thank Dr Thomson Nurses and Staff From pain Management for there excellent Work

Orsett Hospital 2018-10-10 Person 5 5 0

As a retired nurse and having worked in various hospitals during my career, I have to say now that now I am a patient myself I cannot recommend Orsett Hospital highly enough. It is a super hospital. It is efficient, staff polite and helpful, very clean and has a very personal atmosphere that the larger hospitals lack. Even though I was a nurse for many years I hate hospital appointments but the one place that I feel happy and confident is Orsett hospital. I always leave reassured. Well done to everyone at Orsett and I like many will be very sad to see it close.