Reviews
Reviews
A good experience overall!
Evert person i met at the Oaklands were very pleasant and helpful.
An Efficient, clean and tidy hospital with superb staff.
Appointment administration was terrible on two occasions they had no record of my appointment. Had to have to pre op. assessments because they didn't realise I was over 60. Post op care was abysmal they didn't have any of the items required by the surgeon including the medication and a cryo cuff. No post op appointment made so I made my own follow up at the Spire hospital.
The Oaklands is a beautiful hospital. It is clean and peaceful. My consultant Dr Polson was amazing. The reception staff on the day of my appointment were upbeat and friendly. My only gripe was when I first went to make an appointment. The receptionist was aloof, unhelpful and was quick to usher me to one side in favour of another. I'm not quite sure why......her customer care skills need homing I feel.