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Oaklands Hospital 2014-01-31 Person 4 5 0

The Oaklands is a beautiful hospital. It is clean and peaceful. My consultant Dr Polson was amazing. The reception staff on the day of my appointment were upbeat and friendly. My only gripe was when I first went to make an appointment. The receptionist was aloof, unhelpful and was quick to usher me to one side in favour of another. I'm not quite sure why......her customer care skills need homing I feel.