Macclesfield District General Hospital
Victoria Road, Macclesfield, Cheshire, England, SK10 3BLReviews
Reviews
I fell a deep gratitude to the skilful staff of all grades, medical and domestic without whom I would not be here today.
very clean,seen on time.
The MacMillan wing at Macclesfield hospital is the model for all NHS treatment centres. The reception area is clean, airy and comfortable and the staff friendly and cheery. All the treatment areas are modern and reassuring.
Great staff
I was at the Christie Macclesfield.
The Macclesfield Christie impressed me. It pervades calmness.
Christies at MDGH is a very nice clinic, the staff are really helpful and friendly and have time to talk to patients
The staff at this hospital are excellent. Caring, kind and efficient. I feel that I have received excellent care here despite the current issues facing the NHS
Bright unit, friendly helpful staff
Unfortunately the Health Care Professional who carried out my mammogram procedure did not treat with kindness, compassion, dignity or respect. I was extremely disappointed to be treated in this way. I am a healthcare professional & lead Patient Experience in the NHS, I write this feedback in the hope that no other woman is treated in the same way.
Following introduction, at the start of the appointment, as I was wearing a summer dress, I was told that 'You will just have to just wear your pants'. I asked if I could have a gown to cover myself up, and was told that the department does not have them. The HCP huffed & sighed, walked away and returned with a gown. They said 'You're going to have to work it out how to tie it on to cover yourself up.'
The mammogram then proceeded where I was informed that I would have to be handled in order for the mammogram to get best images. Unfortunately the HCP, did not explain what they were doing, Instead, I felt pushed, pulled, moved and shoved onto the equipment. It was not explained to me, where they would like my arm to be and felt painful and uncomfortable.
This whole experience could be improved if the HCP took a moment to smile, provide reassurance, explain where they would like my arm to be, ask how was I feeling, ask were movements causing pain and took a moment to listen to the answer.
I was worried and anxious before the appointment started A moment to ask 'What Matters to Me?' could have highlighted this. Instead, those feelings, added to the loss of dignity & respect standing semi-naked in front of somebody who did not demonstrate compassion, kindness, understanding or empathy made me feel vulnerable, weak & upset.