Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Longfield Hospice
2022-07-24
Person
5
5
0
Review of Counselling Outpatients
written by a family member
24th July 2022
Through my whole experience with long field staff they were very caring and passionate.
Longfield Hospice
2022-07-24
Person
4
5
0
Review of Counselling Outpatients
written by a patient
24th July 2022
All staff I came into contact with from entering the building were polite, respectful and helped in anyway they could. I felt the service was professional yet empathetic and never felt under pressure to complete my sessions within a restricted timeframe ie: they provided flexibility.
Suggested improvements
I attended the sessions for “bereavement counseling” but I feel it was most definitely bereavement support not counseling. It may have been due to my pre {} expectations of what bereavement counseling is but although I had a safe confidential space to speak and express my feelings I expected more back from the counselor ie: advise affirmation of my feelings.
Longfield Hospice
2022-07-24
Person
5
5
0
Review of Counselling Outpatients
written by a patient
24th July 2022
Very understanding of my situation having recently lost my husband but still dealing with traumatic loss of my son several years ago.
Suggested improvements
Sign post to any fear support groups for bereaved people at hospice or elsewhere.
Longfield Hospice
2022-07-24
Person
5
5
0
Review of Wellbeing Workshop
written by a patient
24th July 2022
Very helpful staff.
Relaxing environment.
Longfield Hospice
2022-07-24
Person
5
5
0
Review of Wellbeing Workshop
written by
24th July 2022
Writing through grief course - welcoming staff and peaceful garden room was perfect for our group.
Excellent course run by Patsy Freeman. It has helped me enormously to share my thoughts, feelings and the tremendous pain of loss.
Discussions within the group have given me strength and permission to greave without give, Thank you. Thank you also for the coffee, fruit and lovely lunched such a treat and much appreciated.
Suggested improvements
Nothing at all - a follow on course would be fantastic in 6 months time!
Longfield Hospice
2022-07-24
Person
5
5
0
Review of Wellbeing Workshop
written by
24th July 2022
Treated sensitively (bereaved writing group). Acknowledged, that caring for terminally ill loved one was tiring, exhausting and emotional.
Suggested improvements
Cannot think of anything.
Longfield Hospice
2022-07-24
Person
4
5
0
Review of Counselling Outpatients
written by a patient
24th July 2022
I felt supported from the outset. Listened too and guided through my emotions.
Longfield Hospice
2022-07-24
Person
4
5
0
Review of Fatigue and Breathlessness Group
written by a patient
24th July 2022
Kindness and understanding the course was excellent.
Suggested improvements
Cup of tea.
Longfield Hospice
2022-07-24
Person
5
5
0
Review of Complementary Therapy Outpatients
written by a patient
24th July 2022
The staff and service are excellent.
Longfield Hospice
2022-07-24
Person
5
5
0
Review of Fatigue and Breathlessness Group
written by a patient
24th July 2022
Everyone encountered was pleasant and helpful.
Longfield Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
