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Longfield Hospice 2022-07-24 Person 4 5 0

All staff I came into contact with from entering the building were polite, respectful and helped in anyway they could. I felt the service was professional yet empathetic and never felt under pressure to complete my sessions within a restricted timeframe ie: they provided flexibility.

I attended the sessions for “bereavement counseling” but I feel it was most definitely bereavement support not counseling. It may have been due to my pre {} expectations of what bereavement counseling is but although I had a safe confidential space to speak and express my feelings I expected more back from the counselor ie: advise affirmation of my feelings.