isebrook-hospital

Isebrook Hospital

Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
 
9,002 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 108 of 887
 
Review of Adult Community Beds - Hazelwood
15th March 2021


no information given

Suggested improvements
Take you to the toilet when you're asking, if one needs knows that has to go straight away.

2021-03-18 13:21:47
Response from Isebrook Hospital

thank you for your feedback

Experience
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Rating not given.
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Review of Adult Community Beds - Hazelwood
15th March 2021


Communication about discharge not very good otherwise nurses were very good

Suggested improvements
More physiotherapy, increased rehab

2021-03-16 08:20:29
Response from Isebrook Hospital

I a sorry this was your experience. I will pass on your comment to the ward matron so they can review their discharge procedures. best wishes, Hugh Jones, Patient experience Manager.

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Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
12th March 2021


It really wasn’t relevant that last question

Suggested improvements
Every thing was great

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Rating not given.
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Review of MSK Physiotherapy & ESP Team (Isebrook)
11th March 2021


Lauren was helpful and sympathetic, her empathy was very evident

Suggested improvements
Under difficult circumstances I was appreciative of the support and advise I received

Experience
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Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants written by
10th March 2021


Very supportive team especially in clinic.

Suggested improvements
N/A.

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Experience
 
Review of Adult Community Beds - Hazelwood
9th March 2021


Satisfied with service. Aware that I have to wait to be sorted when i ring a bell.

Suggested improvements
Happy with everything. Be more attentive.

2021-03-18 13:20:03
Response from Isebrook Hospital

We are currently working on the lowest staff level due the COVID 19 a large number of staff are shielding.We apologies for any incovenient.

Experience
Dignity/Respect
Involvement
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Safe
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Spiritual needs
Rating not given.
Cultural needs
 
Review of Adult Community Beds - Hazelwood
9th March 2021


no further information given

Suggested improvements
Attention & wellbeing, looked after. None to be improved

2021-03-18 13:17:13
Response from Isebrook Hospital

good feedback

Experience
Dignity/Respect
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Information
Staff
Safe
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Rating not given.
Spiritual needs
Rating not given.
Cultural needs
 
Review of Adult Community Beds - Hazelwood
9th March 2021


no information given

Suggested improvements
9/10

2021-03-18 13:16:40
Response from Isebrook Hospital

Good report

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of First Contact Physiotherapy-Isebrook
4th March 2021


I was doubtful at first to be receiving physio over the phone, it seemed so strange, but with patience and diagrams, sent by e mail and hard copies by post, slowly, slowly I have noticed an improvement. That means less painful knees and being able to do more, even standing in queues doesn’t hurt so much if at all. So thank you Vicky for your patience, knowledge and encouragement, I couldn’t have done this on my own, as I needed the push to get started. I don’t think in my case you could have improved anything to get me moving again without the pain I was originally experiencing, so thank you, thank you so much. Gratefully yours Linda Murray

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Isebrook
4th March 2021


Helpful explanation of care and exercises

Suggested improvements
Nothing

Experience
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Safe
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Rating not given.
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Page 108 of 887

Isebrook Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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