Isebrook Hospital
Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
9,002
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Isebrook Hospital
2021-03-17
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Isebrook)
17th March 2021
My telephone appointment went very well it wasn’t rushed and every detail of my treatment was explained to me. I feel quite confident with the exercises I have been given will help to improve my pain.
Suggested improvements
Due to the COVID restrictions I think the treatment I got was excellent.
Isebrook Hospital
2021-03-16
Person
5
5
0
Review of First Contact Physiotherapy-Isebrook
16th March 2021
Last three questions not applicable
Suggested improvements
Maybe a video call
2021-06-15 11:19:14
Response from Isebrook Hospital
Where possible we do try to offer video call however sometimes this isn’t possible .
2021-03-24 10:47:27
Response from Isebrook Hospital
Thank you for your suggestion. I have passed your comment to the service manager. best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-03-15
Person
4
5
0
Review of Adult Community Beds - Hazelwood
15th March 2021
Quick response to patients bell. Sympathetic when patient upset.
Suggested improvements
No information given
2021-03-18 15:02:28
Response from Isebrook Hospital
Thank you for your positive comment
Isebrook Hospital
2021-03-15
Person
4
5
0
Review of Adult Community Beds - Hazelwood
15th March 2021
No information given here
Suggested improvements
Early morning tea. Horlicks at bedtime.
2021-03-18 14:59:32
Response from Isebrook Hospital
thank you for your feedback we do have a choice of tea ,coffee ,hot chocolate , horlick or soft drink .It is avaiable at all time on patients request. at your admission you should be provided with an information booklet ,apologies if you you missed it
Isebrook Hospital
2021-03-15
Person
4
5
0
Review of Adult Community Beds - Hazelwood
15th March 2021
Good care, listens to me it i have questions
Suggested improvements
left blank
2021-03-18 15:01:36
Response from Isebrook Hospital
Thank you for your positive feedback
Isebrook Hospital
2021-03-15
Person
5
5
0
Review of Adult Community Beds - Hazelwood
15th March 2021
Well looked after
Suggested improvements
Nothing, all good
2021-03-18 14:50:58
Response from Isebrook Hospital
Thank you for the lvely feedback
Isebrook Hospital
2021-03-15
Person
4
5
0
Review of Adult Community Beds - Hazelwood
15th March 2021
Everyone treats you with respect and kindness.
Suggested improvements
Not much everything is good
2021-03-18 14:17:31
Response from Isebrook Hospital
Thank you for your positive feedback,we all try our best to provide a good and compassionate care
Isebrook Hospital
2021-03-15
Person
4
5
0
Review of Adult Community Beds - Hazelwood
15th March 2021
Because everyone is involved did their very best to reassure me and make me feel cared for and at ease.
Suggested improvements
I wouldn't presume to comment. Nobody's perfect.
2021-03-18 14:16:21
Response from Isebrook Hospital
Thank you for your positive comment
Isebrook Hospital
2021-03-15
Person
4
5
0
Review of Adult Community Beds - Hazelwood
15th March 2021
Some times need to go toilet and have to wait quite a time due to lack of staff
Suggested improvements
Have a drink after the meals and a drink in the evening, its a long time till morning.
2021-03-18 14:52:26
Response from Isebrook Hospital
We apologies if you did wait so long for toilet ,unfourtanately we are really struggling to cover a large number of staff on shielding due COVID 19. We are agreedable with you regarding a hot drink at nightime .We are restarting drink at 8 pm or give a choice to patients if they would like a hot drink
Isebrook Hospital
2021-03-15
Person
4
5
0
Review of Adult Community Beds - Hazelwood
15th March 2021
I was looked after well
Suggested improvements
Keeping track of my belongings
2021-03-18 13:23:15
Response from Isebrook Hospital
Thank you for your positive response
