Hospital of St Cross

Hospital of St Cross 2023-06-29 Person 5 5 0

I only have back and leg pain.

Nothing

Hospital of St Cross 2023-06-21 Person 5 5 0

slight asthma.

all good.

Hospital of St Cross 2023-05-22 Person 5 5 0

I was very pleased with the way I was treated

1

Hospital of St Cross 2023-03-25 Person 2 5 0

i was in a ward ready for a cataract operation only to be told they did not have my lens and a measurement was missing. a week later i received a call from the hospital to book in another operation but i questioned this as i had not had any extra measurements. 6 weeks later I had another set of measurements nothing different to the first tests and got told it would be a wait of 4 months, someone made a mistake I am not being told anything, the hospital do not reply to emails. The initial 3 months waiting time will now be close to 10 months maybe more as I waited on a list got to my turn and now i am back to where i started.

Hospital of St Cross 2023-03-23 Person 4 5 0

The care and advice is good

Nothing to say

Hospital of St Cross 2023-03-16 Person 5 5 0

Just a poorly knee

Had a great experience very helpful and informative

Hospital of St Cross 2023-02-01 Person 5 5 0

My appointment was prompt very helpful & informative. I felt at ease & listened to throughout. The staff were all lovely!

Nothing

Hospital of St Cross 2022-12-19 Person 5 5 0

Excellent service could not have been better, many thanks

all good

Hospital of St Cross 2022-10-15 Person 5 5 0

A back problem and asthma.

Check names correctly. Someone went in for my appointment before I did because we had the same two first names. The error was discovered quickly.

Hospital of St Cross 2022-10-14 Person 4 5 0

My physiotherapist, Laura, is excellent. She listens to what I have to say and tailors my exercises to suit my needs. She's very approachable and patient. I'm sorry she is leaving St Cross but wish her all the best in her job. Sorry, no food was supplied on my visit but I don't seem to be able to answer "not applicable" or remove the asterisk.

The set up at reception is not good and I find the receptionist quite rude. There's 2 desks but no signage to say which one to go to. On my last visit only 1 desk was manned so I went to the other to be told I needed the unmanned desk. This had a sign on it saying, "back in 15 minutes" (from when?) and an arrow pointing to the other desk. When I said "there's no-one at this desk" a voice from an office behind me abruptly asked for my name and said she'd book me in. I appreciate they may have to do back work which involves leaving the reception area but they can at least be civil to patients.