highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

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Reviews

 
Page 80 of 655
 
Review of Serenity written by a patient
17th July 2020


Jo made me feel at ease and was really friendly and so was the dr I seen too

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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
17th June 2020


All contact was over the phone and email due to COVID-19. Within 5 mins of speaking to the GP, initial contact was made, I was then referred through to the team and they contacted me a couple of hours later. James Bell the physiotherapist was extremely understanding of the issue I had. He was very clear in his instructions and sent me emails with pictures and videos of the exercises I needed to do. James kept in regular contact, he always listened to what I had to say and was very patient with me at all times. Superb service from all involved.

2020-06-24 16:01:14
Response from Highfield Clinical Care Centre

thank you so much for your lovely positive response.

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Rating not given.
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Review of Serenity written by a patient
5th June 2020


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Review of Serenity written by a patient
5th June 2020


Everything was ok. The people were very nice and made me feel safe

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Review of Serenity- children and young people written by a family member
27th May 2020


Rowan, Michelle, Jo & Milly were all amazing. I shall never be able to thank them enough for their kindness.

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Review of Serenity written by a patient
27th May 2020


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Rating not given.
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Review of Serenity written by a patient
27th May 2020


Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
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Rating not given.
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Review of Serenity written by a patient
20th April 2020


Everyone was really sensitve and supportive of me. I was under no pressure and everything was explained step by step. I felt safe. Faye and the team were lovely

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Review of Serenity written by a patient
20th April 2020


Ensured that I was comfortable and that I understood everything that was going to happen and what my options are. Jo & Heather showed alot of care

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Dignity/Respect
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Involvement
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Safe
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Rating not given.
Cultural needs
 
Review of Serenity written by a family member
20th April 2020


The staff were really helpful kind and reassuring very please with how they dealt with it

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Page 80 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc