highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

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Reviews

 
Page 552 of 655
 
Review of Children's Therapy Services - S<- South written by a family member
6th November 2016


Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Children's Therapy Services - S<- South written by a carer
6th November 2016


Friendly and understanding. Made me feel at ease.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Children's Therapy Services - S<- South written by a family member
6th November 2016


Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Children's Therapy Services - S<- South written by a family member
6th November 2016


Very informative, good ideas, going forward.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Children's Therapy Services - S<- South written by a family member
6th November 2016


I thought the session was good. My daughter was observed well, playing so good understanding was developed questions and advice aimed at we were clear and concise.

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Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
5th November 2016


I always felt completely informed of my treatment and to why this way being done. Bernadette is a very knowledgeable physio and would recommend who services to anyone that required them. Nothing could be improved.

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Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
5th November 2016


It was good, but attention could could be better regarding appointment times.

2017-02-16 11:26:54
Response from Highfield Clinical Care Centre

Sorry to hear this, efforts are being made to reduce the waiting list such as bank staff, cancellation lists and increased support from support staff Appointments are triaged on the information we receive on the referral and patients are offered other sites when waiting lists are high. Other sites in the county have much shorter waiting lists.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
5th November 2016


Good communication on what was causing my problems and the exercises and explanations were very good. The physio was exceptionally good and her knowledge made my treatment quick and successful. Thank you Bernadette.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
5th November 2016


Extremely, thorough treatment.

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Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
4th November 2016


I saw Hannah who was extremely helpful, gave excellent advice and was also supportive to pain. Her suggestions on physio to try at home were most helpful. The patient very encouraged by her.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
 
Page 552 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc