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Written by a patient
5th November 2016


It was good, but attention could could be better regarding appointment times.

16th February 2017
Response from Highfield Clinical Care Centre

Sorry to hear this, efforts are being made to reduce the waiting list such as bank staff, cancellation lists and increased support from support staff Appointments are triaged on the information we receive on the referral and patients are offered other sites when waiting lists are high. Other sites in the county have much shorter waiting lists.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe