Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DNReviews
Reviews
Samantha dennis. was lovely and polite and really helpful and respectful
The physio Sam seemed efficient, caring and knowledgeable.
Extremely kind and caring and put me totally at ease with my problem. Talked through everything with me without ever being condescending or patronising and gave me plenty of chances to ask questions. Really impressed with the service I got!
Both Kelly and Lauren gave excellent advice in how to gradually recover from injuring both achilles.
The booking system was simple and effective and I was able to call earlier if needed.
I received a very efficient experience - thank you!
Help when in need of support - Kayleigh was great.
The staff and doctors were really friendly and made me and my partner feel as comfortable as possible given the circumstances.
never felt underminded and everything was on my terms
spiritual/faith needs were not an issue, and therefore not rated. I have no reason to suspect that - had they arisen during this brief telephone conversation - they would have not been recognised, as all my other needs were managed professionally.
FCP consultations are scheduled for 20 mins. This may have been shorter due to connectivity issues which we apologise for.
Thank you for your comment which I have passed to the service manager. Best wishes, Hugh Jones, patient experience manager
The physio who contacted me was very kind and informative. He gave me lots of help and was very understanding. I felt very comfortable.
John spoke to me on a professional level as I am also a HCP. He took a detailed history, explained the diagnosis and discussed the treatment plan. I’ve already received the exercise regime suggested by text and email.
All in all an excellent service and hopefully I’ll be o. The road to recovery in no time!