Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DNReviews
Reviews
:)
The support I got was really necessary for me and really helped. Although we only met a few times, they were all really valuable sessions, I wasn't pressured to speak at all, rather to know that I wasn't alone. Very professional but very compassionate.
Thanks for the feedback, the ISVA provision is to provide emotional support around the incident of referral. Mental health diagnosis are not discussed as part of the ISVA remit, if this was mentioned by the client during a session we would signposted accordingly. If you need mental health support, please discuss with your GP who will make the necessary referrals.
Thank you and you make a very valid point. Signposting is part of our role. I am sure if you get back in touch with the service they will be happy to help you. Best wishes, Hugh Jones, Patient Experience Manager
I felt safe and comfortable with what was explained to me. I was treated with respect.
Everyone was helpful and kind and tried to distract me when I was getting stressed. Everyone has been informative.
Polite/caring. Took into consideration that my feelings would be validated.
My daughter was spoken to with understanding and respect.
I chose my answer because I felt safe and I was happy about it.
Because [name removed] explained it nicely to me.
Got in the bottom of a long term inury.
Very professional.