danetre-hospital

Danetre Hospital

London Road, Daventry, Northamptonshire, England, NN11 4DY
 
7,911 reviews

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Page 51 of 771
 
Review of Gender Identity Clinic written by a patient
9th October 2021



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Review of Gender Identity Clinic written by a patient
9th October 2021



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Gender Identity Clinic written by a patient
9th October 2021


Doctors was informative and very helpful.


Dignity/Respect
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Review of Adult Community Beds - Danetre written by
9th October 2021


Suggested improvements
Listened to me. Especially about my {assistant} count.

2021-10-25 12:20:25
Response from Danetre Hospital

thank you for your feedback

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Review of Adult Community Beds - Danetre
9th October 2021


Treated me very well and with dignity and respect and good sense of humour, I could not have asked for better treatment.

Suggested improvements
More notice about discharge from I had less than 24 hours notice.

2021-10-25 12:20:03
Response from Danetre Hospital

Thank you for the lovely feedback, I am sorry that you did not have more notice than n you did in relation to discharge, but unfortunately we do not get a lot of notice from external services as to when they can put home care in. We have just changed our processes on the ward to help highlight this to patients, to help them be more informed.

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Review of Older Peoples Mental Health Team - Daventry/Towcester
7th October 2021


My mother was seen in the memory clinic and the appointment was on the whole very disappointing. I thought we would be seen separately so that I could discuss family concerns without upsetting my mother and this did not happen. I had to speak in front of my mother so could not voice all of these concerns. Her weight and BP were not checked despite being told that she was not eating and was neglecting herself. Mum was discharged as she had only dropped 1 point on the test. Concerns about how she managing at home were ignored and I was informed that it was "a social care issue" I appreciate that services are stretch but was left feeling very unsupported.

Suggested improvements
It would have been helpful to have spoken to staff without my mum being present so that I could have discussed all of the families concerns. I appreciate that on paper mum looked as though she is doing well but was very disappointed that concerns about her ability to cope at home were dismissed and she was discharged .

2022-03-17 16:46:18
Response from Danetre Hospital

Thank you for taking the time to give your feedback, the Older peoples team is really disappointed and concerned that you and your Mum received a poor service when you attended for your Mum`s MMC appointment, if you would like to discuss this further please contact the operational manager directly to discuss

2021-10-12 08:35:44
Response from Danetre Hospital

I am really sorry that this has been your experience. I have passed your comment to the service manager. In the meantime you may wish to contact our confidential patient advice and liaison service on 0800 917 8504 or pals@nhft.nhs.uk . Best wishes, Hugh Jones, Patient Experience Manager

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Review of Gender Identity Clinic
6th October 2021


Fantastic help advise and care.

Suggested improvements
It is very nicely paced with good targets and help, so Rhiannon couldn’t have done anything more she was fantastic in all areas. She made voice therapy interesting and fun with challenging tasks.

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Review of Gender Identity Clinic
6th October 2021


I have been a patient of the gender identity clinic 2016-2021 and have been given the best possible care from this hospital. The kindness, understanding, and respect was shockingly good from the get go which sadly was not the case in most other medical providers I was a patient at. The nurses and doctors had up to date knowledge and I am eternally grateful and thankful for what they have given me physically and mentally. I have been discharged from this service as I have got the treatment I needed but would fully recommend the GIC to anybody. From the receptionists to the psychiatrists they have all been very polite, kind, helpful, supportive, knowledgeable. Thank you to Dr Tickle, Dr Timmins, Dr Ekanem and all other staff

Suggested improvements
The worst thing I can say is waiting times but that is not in the control of the hospital staff. Dear folks on long waiting lists: once you get to the first appointment, the team are very sympathetic that you have waited for a very long time for it and will work to make your transition happen in the way that you want.

2022-04-29 15:33:23
Response from Danetre Hospital

Thank you for your review/feedback. We are working with our commissioners to increase capacity and reduce waiting times.

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Review of Podiatric Surgery written by a patient
29th September 2021


Excellent care throughout.


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Review of Podiatric Surgery written by a patient
29th September 2021


The care and attention from the whole of the podiatry team has been excellent from day one. Cannot thank them enough.


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Page 51 of 771

Danetre Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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