Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Danetre Hospital
2022-04-06
Person
4
5
0
Review of Adult Community Beds - Danetre
written by
6th April 2022
You looked after me very well and all the staff are very kind and made me laugh.
Danetre Hospital
2022-04-06
Person
4
5
0
Review of Adult Community Beds - Danetre
6th April 2022
I was treated with respect b most of the staff. The bays are kept spotless. I felt sorry for some of the staff over patients. I would just have to say a big thank you to [name removed] and her team.
Suggested improvements
The only thing I could say is to increase permanent staff levels and { } back on agency staff.
2022-04-20 16:28:34
Response from Danetre Hospital
Thank you for your feedback. We do try to keep the use of bank and agency staff to a minimum, but sometimes staff absence make this necessary. However, you should expect the same quality care from all staff. Best wishes, Hugh Jones, patient Experience Manager
Danetre Hospital
2022-04-06
Person
5
5
0
Review of MSK Physiotherapy & ESP (Danetre)
6th April 2022
[name removed] made the appointment very pleasant and stress free. Explained everything and was thorough.
Danetre Hospital
2022-04-06
Person
4
5
0
Review of Adult Community Beds - Danetre
written by a patient
6th April 2022
Suggested improvements
Was sent me to the wrong hospital for OPA.
Danetre Hospital
2022-04-06
Person
4
5
0
Review of Adult Community Beds - Danetre
6th April 2022
Only thing needs improving - evening meal needs hot options - to many sandwiches.
Suggested improvements
Hot meals options evening meals.
2022-04-20 16:24:34
Response from Danetre Hospital
Thank you for your feedback. I have sent your comment to the ward matron for action. Best wishes, Hugh Jones, Patient Experience Manager
Danetre Hospital
2022-04-04
Person
5
5
0
Review of MSK Physiotherapy & ESP (Danetre)
4th April 2022
Very professional a d caring staff. Attentive and listening to my cares, concerns and issues.
Good follow up, prompt appointments. Very satisfied - thank you
Danetre Hospital
2022-04-01
Person
5
5
0
Review of MSK Physiotherapy & ESP (Danetre)
1st April 2022
I received such excellent treatment from the two members of staff I saw at the Physio department at Danetre Hospital.
The lady I saw on my first appointment recognised that I needed to speak to my GP again to clarify what treatment I needed.
On my next visit to Danetre Physio she gave me good advice and exercises and referred me to [name removed] for my next appointment.
[name removed] took the time to question me to find out what I needed, she gave great advice which was followed up by email. She was absolutely amazing in explaining and gave suitable and successful treatment for a condition which has caused months of discomfort. She was extremely professional and skilled.
I feel both members of staff were terrified and went beyond my expectations, I cannot praise and thank them enough.
Suggested improvements
Nothing could have been done better
Danetre Hospital
2022-03-31
Person
5
5
0
Review of MSK Physiotherapy & ESP (Danetre)
31st March 2022
[name removed] was very professional and understood everything. Very happy without come.
Danetre Hospital
2022-03-31
Person
5
5
0
Review of MSK Physiotherapy & ESP (Danetre)
31st March 2022
The service I received met m needs perfectly each visit confirmed my improvement consistently and [name removed] was a joy to work with thank you.
Suggested improvements
No improvement necessary from my personal experience. :)
Danetre Hospital
2022-03-27
Person
5
5
0
Review of Podiatric Surgery
27th March 2022
I had great care throughout my OP, and before and after the staff were wonderful.
Suggested improvements
Your doing in fantastic job.
