Reviews
Reviews
Very understanding.
Having a CPN visit on a regular basis being supported, having someone there when you need them even a phone call.
Good:
Staff helpful, friendly and made me feel safe.
Bad:
Phone calls never answered and long wait time.
Doctor was friendly but overly familiar, pushy and interrupted to the point of rudeness was not fully accommodating of patient's anxiety and requires attention for a more relaxed approach.
We're sorry to hear about this. The Gender Clinic Team try to make what can be an anxiety-causing experience as relaxed and dignified as possible within the times alloted for consultations, but we don't always get it right. Please get in touch with us via email: genderclinic@nhft.nhs.uk to give some more details on how the consultation went, so that the team can have the opportunity to make your next contact with us a more positive one.
Great care.
Major issue- time keeping
- Over a hour and half waiting after appointment time.
Understanding, supportive and efficient.
Made me feel comfortable.
I was given good physiotherapy for my problem shoulder, and advice and information to sort out my personal well-being and fitness.
I was very pleased with my treatment and thank you all for the care I was given.