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Danetre Hospital
2019-10-03
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Written by a family member
3rd October 2019
Doctor was friendly but overly familiar, pushy and interrupted to the point of rudeness was not fully accommodating of patient's anxiety and requires attention for a more relaxed approach.
15th October 2019
Response from Danetre Hospital
We're sorry to hear about this. The Gender Clinic Team try to make what can be an anxiety-causing experience as relaxed and dignified as possible within the times alloted for consultations, but we don't always get it right. Please get in touch with us via email: genderclinic@nhft.nhs.uk to give some more details on how the consultation went, so that the team can have the opportunity to make your next contact with us a more positive one.