Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

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Reviews

 
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Review of Wellbeing @ Cynthia Spencer written by a patient
13th November 2019


Plenty of information.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Wellbeing @ Cynthia Spencer written by a patient
13th November 2019


The interaction between the participants on all subjects.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Lymphoedema Palliative Care Team written by a patient
7th November 2019


My care has been very good. Trying new clothing and good advice given. Very thoughtful and shown positive attitude- always helps.

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Review of Lymphoedema Palliative Care Team written by a patient
7th November 2019


I saw Jayne today who was very welcoming and made me feel extremely comfortable and at ease. She explained everything in a very clear way and made sure I understand everything she was telling me.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Lymphoedema Palliative Care Team written by a patient
7th November 2019


Personal care from the same nurse was great.

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Review of Cynthia Spencer Hospice written by a patient
6th November 2019


All of the individuals providing care are warm engaging and thoughtful - but particular thanks must be given to nurses Stridey and Marianne and HCAs Martin and Ellie - Jo. They have really made an effort to understand me and effort to understand me and my needs and are exemplars of the care profession. It is however difficult to just highlight 4 individuals as everyone at Cynthia Spencer hospice has been so helpful.

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Review of Cynthia Spencer Hospice written by a family member
6th November 2019


My mums care was personalized and the progress she made incredible. We did not think she was going to make it when she was in KGH. But she is pain free, getting out and walling slightly it only took the hearts 1 week. The only 'issue' was the reception team (volunteer) maybe they was not welcoming they made you feel awkward. Rude at times (reception only).

Recommend
Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Cynthia Spencer Hospice written by a patient
5th November 2019


1) First class care all round, services provided just like staying in a first class hotel. 2) The time delay between pressing the call button and someone appearing could be shortened. But when someone does arrive the service is fantastic and couldn't be bettered! 3) I am sorry that the answer appear to be negative. 4) From the treatment I have received from the staff I don't know how it be improved.

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Safe
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Rating not given.
Spiritual needs
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Review of Community Palliative Care Team written by a family member
1st November 2019


Very impressed with the service especially Anne Harvey's co-ordinational skills! The hospice staff were all excellent in care and time keeping.

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Safe
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Spiritual needs
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Review of Community Palliative Care Team written by a family member
1st November 2019


My husband is deceased. His care was excellent the nurses were very caring and very efficient and patient.

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Page 97 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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